CONTACT
Grant Woods
Blackbird Digital Holdings, LLC
(888) 575-4508 x6005
Grant.woods@blackbirddh.com
FOR IMMEDIATE RELEASE:
Blackbird Digital Holdings Announces three new business units for the automotive market
BDH launches three new business units which will focus on CRM/DMS, Managed Services and Custom Development to serve the Automotive Dealership Marketplace
CRESTVIEW, FL – January 6, 2025: Blackbird Digital Holdings, LLC (BDH), a pioneering CRM and DMS software services company specific to the Automotive Dealership Marketplace announced today that three business units will lead the charge in providing 360o customer management solutions specific to the automotive market. Through partnerships with leading CRM organizations with a focus on advanced security, deep automotive industry knowledge and progressive software development teams, BDH is positioned to redefine competitive advantages for automotive industry clients.
EliteDMS Dealer Management System:
Combined with the Salesforce Automotive Cloud platform, EliteDMS offers the most secure CRM platform available, a 360° customer lifecycle management solution, real-time integration with CRM and telematics, built-in Einstein AI, a unified platform for OEMs and dealers, and extensive Automotive-Specific features such as Desking, customer-based Telematics, Customer Retention milestones, Service updates, and more.
With the importance of a stable, secure, scalable, and relevant CRM solution for virtually every automotive enterprise, an influx of Managed Service Providers has clouded the market with very little actual real-time and direct experience with the leading CRM providers. The BDH RebelNex team is comprised of executives in all areas of business from Salesforce, Amazon Web Services, HubSpot, and Microsoft Azure so that your enterprise can build the advantage over your competitors for the long term.
In the unique world of auto sales, timing and personalization are everything. Our Custom Development Services for the Automotive Market are designed to help you manage leads, track customer interactions, streamline service appointments, and close more deals—all from one powerful, easy-to-use platform. Whether you're managing one rooftop or a nationwide group of dealerships, we create CRM/DMS systems that are fine-tuned to your operations, your team, and your customers.
“The automotive marketplace us currently broken, recently shattered by a ransomware attack that crippled over 15,000 dealerships across the country,” says Shane Steele, CEO of Blackbird Digital Holdings, LLC. “BDH is now positioned to provide full services to the automotive market with an advanced, fully secure and customizable solution as opposed to legacy systems that cannot keep up with modern demands.”
All three business units are running on all cylinders now and more information can be viewed at www.blackbirddh.com.
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Who We Are
As a proud Veteran owned business, Blackbird Digital Holdings, LLC (BDH) develops and delivers tailored enterprise software solutions specifically for the automotive industry. The cornerstone of Blackbird Digital Holdings' CRM, DMS and Managed Services solutions for the Automotive Marketplace lies within decades of deep knowledge of the distinct intricacies within virtually every aspect of the business. Relying on a high level of close customer relationships to understand requirements and pain points to develop relevant, scalable and highly secure solutions, BDH offers a unique experience through every level of the automotive organization.