Creating an Effective Automotive CRM Solution
“Through seamless integration with Salesforce Automotive Cloud, EliteApps by BDH brings 30 years of expertise in the automotive dealer industry to create the most secure, scalable, and feature-specific CRM/DMS available.”
A Customer Relationship Management (CRM) with a Dealer Management System (DMS) is essential for managing, communicating with, marketing to with tracking, and managing sales pipelines. While most CRMs offer similar core functionalities, mission-critical organizations with diverse business units and unique needs require a solution tailored to their complexity.
The automotive dealer industry exemplifies
this complexity. With numerous interconnected departments—marketing, sales,
finance, service, parts, and operations—dealerships need a CRM that is robust,
scalable, and designed specifically for the industry's challenges.
Additionally, security is paramount, given the sensitive customer and business
data involved.

EliteApps DMS by Blackbird Digital Holdings delivers a cutting-edge solution by fully integrating with Salesforce Automotive Cloud to provide a modern, feature-rich, user-friendly, and highly secure CRM foundation.
Through seamless integration with Salesforce Automotive Cloud, EliteApps by BDH brings 30 years of expertise in the automotive dealer industry to create the most secure, scalable, and feature-specific CRM available. This purpose-built solution ensures dealerships can effectively manage their complex operations while driving growth and customer satisfaction.