Driving Your Automotive CRM/DMS Towards a Full
Customer Data Platform (CDP)
Blackbird Digital Holdings (BDH) is on the leading edge of building the next generation of cloud-based modular Dealer Management System (DMS) tools specifically designed for the Automotive industry. Currently, many automotive dealerships rely on legacy CRM and DMS tools that are outdated, bloated, unsecure, and ineffective. The ransomware cyberattack of 2024 only spotlighted the urgency of modernization and need for advanced data security. Many of the vulnerable systems were designed decades ago on legacy platforms that do not integrate well with updated interfaces, and without input from frontline users. Because of this, dealerships today lack control over their data, face broken integrations, and an ineffective and lengthy customer journey.
With a unique focus on customer relationships and feedback, along with advanced cyber security and seamless integration, BDH offers unmatched CRM & DMS development to eventually achieve a complete Customer Data Platform (CDP), with Managed Services and Custom Development services for virtually every aspect of the Automotive market.
Competitive Advantage for Auto Dealerships
This
comprehensive solution not only ensures the highest level of security but also
offers features uniquely suited to auto dealers, all while maintaining
exceptional user-friendliness giving auto dealerships the competitive advantage
over others.
Supporting Effective CRM/DMS Management
Through
seamless integration with Salesforce Automotive Cloud, EliteApps DMS by BDH brings 30
years of expertise in the automotive dealer industry to create the most secure,
scalable, and feature-specific CRM/DMS available.
Combating Future Cyber Attacks
Over the past decade, cyberattacks have become increasingly common. While many result in minimal damage, some incidents have caused significant disruption—compromising sensitive data for hundreds of thousands and bringing entire industries to a standstill.
Give your Automotive Organization the Competitive Advantage with our CRM/DMS and Managed Services Solutions
Managed Services
Systems integration, managed services, consulting, and custom development for the Automotive Industry.
CRM/DMS Solutions
Highly secure, scalable and seamlessly integrated solutions designed for the unique environments and needs of the Automotive Industry.
